Shipping policy
Quick Facts
- Orders may take 24 to 36 hours to process. Once your order has been processed, you will receive an email confirming your order has shipped
- Shipping fees and timing begin when you receive the shipping confirmation email
- Additional validation may be required for some orders and can delay delivery
- Signatures are required on all shipments above $50
- To track your order, visit your KL account or shipping confirmation email
Shipping Fees & Timing
SATURDAY DELIVERY
- Fee: calculated at checkout for orders under $1,000 | Complimentary for orders $1,500 and above
- Delivery Timing: Orders placed between 11am CST on Tuesday and 1pm CST on Friday should arrive the following Saturday. If an order is placed after these times, it will be processed the following business day. Cutoff times may vary slightly depending on sourcing location.
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Exceptions:
- Orders placed after the cutoff or on holidays will be processed the following business day
- Some zip codes are not available for this service
- Additional validation may be required for all orders and can delay delivery
NEXT BUSINESS DAY DELIVERY
- Fee: calculated at checkout for orders under $1,000 | Complimentary for orders $1,500 and above
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For Second Day Shipping and Next Day Shipping the order must be placed by 11 am CST in order to be shipped same day.
- Delivery Timing: If an order is placed after these times, it will be processed the following business day. Cutoff times may vary slightly depending on sourcing location.
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Exceptions:
- Orders placed after the cutoff, on Sundays, or holidays will be processed the following business day
- Some zip codes are not available for this service
- Additional validation may be required for all orders and can delay delivery
Green Delivery
- This Ground Delivery option has the least impact on the environment, as it emits 92% less CO2 than Air Delivery (on average for US mainland shipments).
- Fee: Complimentary for all orders $750 and above.
- Delivery Timing: 2-8 business days from the time you receive the shipping confirmation email
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Exceptions:
- If a Green Delivery order is placed over the weekend, the earliest it will ship is Monday
- Additional validation may be required for all orders and can delay delivery
- Alaska and Hawaii: Allow 5-7 business days from the time you receive the shipping confirmation email. For expedited delivery, we recommend you select Next Business Day Delivery
Signature Required
Signature is required on all shipments.
The above processing and delivery costs are for merchandise pictured and described on knowlimitless.com; costs are calculated according to the total cost of the merchandise in your order. All prices reflect U.S. currency.